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Product Reviews (4)
- love
- cathe
- workouts
- workout
- access
- series
- dvds
- minutes
- 2
- 30
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Cathe dot Com
Dec 23, 2024Hi Tiffoni, I'm sorry you're having an issue with the XTrain series DVDs, but it doesn't sound like this is an issue with the DVDs. We've been selling the XTrain DVDs for 12 years and we've never had a person report a problem like you're describing, and we have sold thousands of XTrain DVDs from the same batch as you're using. If you were having a problem with just one DVD, then it very well might be the DVD that has an issue, but when you have an issue with at least 4 DVDs in the same set, then it sounds like a player issue instead. I would suggest trying on another DVD player if possible, and if not contact our customer service team at support@shopcathe.com if you can't test on another player and they can help you further. I'm also so curious if you're having an issue trying to play the main workout or a premix and where you're not seeing the 30 seconds to 2 minutes of the video.
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